Rates and rental terms

The price of a stay in our chalet depends on your dates and the number of guests. Our booking calendar calculates it live and always shows the total including every mandatory fee: we don’t want you to discover an extra charge at the last minute. Here we explain what that total covers and the rules that apply, including the less pleasant ones, because we would rather you knew them before booking.

The direct booking price

When you book with us on this website, you pay 10% less for the same chalet than going through the booking platforms, with no service fees. The exact rate for your dates is shown on the booking page.

Cleaning and linen: €500 per stay

The €500 cleaning and linen package applies to every stay, whatever its length. It covers end-of-stay cleaning, bed sheets, household linen and towels, hot tub maintenance and firewood for two fires. We show it separately, added to the booking total: it is never hidden in the nightly rate.

End-of-stay cleaning is provided within the limits of normal use of the chalet. Beyond 4 hours of cleaning, €50 per extra hour may be withheld. If you would like more fires than the two included, we refill the firewood on request, for €15.

Tourist tax

The tourist tax is €1.87 per adult per night (2026 and 2027 rate set by the municipality; 3-star furnished rental, including the 10% departmental surcharge; under-18s are exempt). It is calculated and added automatically to the total on the booking page; we pay it to the municipality.

Chalet Alpina is a 3-star rated furnished holiday rental under the French classification scheme, no. 03805 038 253 25 0065 (decision of 17 September 2025, valid until 17 September 2030).

Holiday rental registration no.: 38253003815WR.

Payment

You pay a 30% deposit when you book, then the balance 15 days before arrival. Card payments are processed by Stripe, through our booking software.

Security deposit

We ask for a security deposit of €1,200, as a card pre-authorisation via tyllt.com (or, as a fallback, an uncashed cheque). We release it no later than one week after your departure if the chalet is left in good order. We never take it in cash.

Cancellation

We prefer to be clear on this point, as it is the one that surprises people most.

Signing the rental contract firmly commits both parties: no cancellation is possible without written agreement. If you withdraw from the stay, the full rent remains due (excluding unused extras). If the chalet is re-let for the same period, the amounts paid are refunded up to the amount of the new booking. We strongly recommend taking out travel cancellation insurance.

In practice, a cancellation on your side is not refunded unless we manage to re-let the chalet for the same dates. Travel cancellation insurance, taken out when you book, is what really protects you against the unexpected (illness, accident, being prevented from travelling).

All the rules are set out in our rental terms.

Insurance

We have taken out insurance specific to short-term rentals: you do not need holiday-rental insurance for tenant risks (water damage, fire).

Arrival days and length of stay

Stays run Sunday to Sunday in the very high season, Saturday to Saturday the rest of the season. Short stays are possible in low-demand weeks: it is our way of making the mountains affordable for as many people as possible. The booking calendar is the reference: it only shows the arrival dates and stay lengths actually available each week.

The chalet is open in winter from late November to late April and in summer from mid-June to late August. It is closed between seasons.

Check-in, check-out and house rules

You arrive from 4 pm (self check-in using a key box): no appointment, you arrive at your own pace. On arrival, you collect the key from the key box. You enter and leave only through the garage door: handy for skis and boots, which are stored and dried in the garage. The chalet guide and arrival instructions are sent to you by WhatsApp about 60 days before your stay.

On departure day, at 10 am, we simply ask for the washing-up done and dishwasher emptied, rubbish taken to the bins at the end of the street, sheets stripped from the beds.

The chalet sleeps a maximum of 15 guests. The chalet is non-smoking. Parties and noisy night-time activities are not allowed. Pets are welcome if they are clean and well behaved, at no extra charge.